'Strata Master

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  1. We have noticed that even if you have allow to raise Miscellaneous Invoice with future due dates, you have not added this future dated Miscellaneous invoices in to receipt allocation order.
    Current allocation order works fine with normal levies as we can set different priorities to overdue levies and future levies. What we need is the same logic applied to Miscellaneous Invoices as well.
    Allowing us to configure the allocation order as below.
    1. Miscellaneous Invoices Arrears
    2. Levy Arrears
    3. Interest
    4. Future dated Miscellaneous Invoices
    5. Future dated levies

    Thanks
    IntelliStrata Team

    21 votes

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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. With the introduction of Loan Drawbacks becoming more common, we would like the ability to have more than 4 different levies on the 1 levy invoice. Currently it compiles additional levies into one line called "Rolled Levies" when there is more than 4.

    ROSS-HUNT TEAM

    8 votes

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  3. Make BOMA code that is not being used , inactive

    5 votes

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  4. Do not allow anything to be paid when the document type is set as Quotation.

    4 votes

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    0 comments  ·  File Smart  ·  Flag idea as inappropriate…  ·  Admin →
  5. Currently if you issue a miscellaneous owner invoice through Accounting - Issue Invoice the notice that is emailed/printed does not include any Agency customised global messages. (Likewise if it is reprinted through the Levy Journal.) The only way to issue the invoice with the Agency customised message is through the Levy - Issue Invoices option. However there is no ability on the levy screen to select an individual lot. This means every time you need to issue a miscellaneous invoice to an owner you may be inadvertantly reissuing notices to multiple other owners within the plan. Can global customised messages…

    7 votes

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  6. It would be great to see how many work orders are currently assigned to a specific contractor so that you can be mindful of not overloading one particular contractor with work orders.

    3 votes

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  7. I would be good if you could move the filesmart window when trying to save from outlook - most of the time it pops up in front of the information you need and it wont let you move it - have to write it down before you try to save it which is such a time waster.

    4 votes

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    0 comments  ·  File Smart  ·  Flag idea as inappropriate…  ·  Admin →
  8. Why can't we e-mail our Agent Fees Payout Remittance advice - currently it can only be printed, scanned then e-mailed to the relevant person or printed to Filesmart & e-mailed from there. We insist on e-mail addresses from all of our contractors so we are only e-mailing remittances and we can't even do our own.

    1 vote

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  9. Please add a tick option 'Inactive/active' to be enabled when the submeter for a corporation is no longer required so it does not display when producing Quick Reports as the submeter cannot be deleted.

    2 votes

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  10. Received this notice from Westpac:
    "In response to changing customer preference for digital banking and payments, from 30 March 2022, we're closing the Post Billpay service option. Your customers will no longer be able to make over the counter payments at Australia Post outlets."

    The strata levy invoices currently print out Australia Post Billpay bar-codes.

    We need to notify our customers that this is the final levy invoice they'll be able to pay with Post Billpay and disable the function by end of February.

    1 vote

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  11. can you please answer your phone OR give us an email address so we can send enquiries to???? I under stand we are in lockdown but can we at least email you?

    1 vote

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. please add a field on the corp screen for the LOCAL GOVERNMENT AREA because all of us in Sydney need to keep track of the covid lockdown restrictions for work orders etc

    3 votes

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  13. Printing Tax Report for a partial period (terminated management)
    At present there is no ability to create a Tax Report for a partial year (eg. to date of management termination) because the tax year end date is in the future. If the date of termination is used, the report does NOT produce from 01/07 but rather produces 12 months ending in termination month.

    11 votes

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  14. In the Owners and Tenants information tab - an allowance should be made for numerous lines of owners and tenants names as so many have multiple names and often all different surnames

    2 votes

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  15. When you save/issue a work order in strata master, it does not automatically archive into fileSMART. We should be able to do this as it is very time consuming having to go back and manually do this. It also becomes difficult when you need to go back and view a work order from a few years ago, if it has not been archived and your try to re-generate the work order from strata master, some of the details change (ie. the strata manager for the plan changes to the current strata manager, and not the manager at the time the…

    5 votes

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    0 comments  ·  File Smart  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to export AGM Notice/Minutes to Word doc instead of PDF so that formatting/corrections can be made prior to sending out.

    2 votes

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  17. When owners make payment of the levies etc, and their payment is allocated to a few different items, the owner ledger only gives you the different line numbers that the payment was allocated to. i would like it, if it would say the dollar $$ amount allocated to each line. For example $300.00 received, in the next coloum the dollar amount say$20.00 to line 1, the next line the dollar $ amount says $100 and allocated to line 2, then $180.00 allocated to line 3. It would make it simpler for owners to see how their payment was allocated and…

    1 vote

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  18. When issuing levies via email - having the ability to attach a letter or document to be issued with the email levy notice.

    31 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. When a previous owner would like a copy of their ledger, it is not clear on where to find this. I worked out that if you click on the magnifying glass, it will give you the option to untick Current Owner. It would be nice to have the checkbox on the main/first pop-up. Or just some clear instructions in the help section on how to do this.

    2 votes

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  20. To touch up on alignment so that Maintenance 'Fund' wording is fully disclosed on levy notice printout

    1 vote

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